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Shipping & Returns

Shipping

To ensure you get your purchase as quick as possible, all orders are dispatched within 24 hours of your order via Canada Post.

We do not make a profit on shipping. We do not charge an additional handling fee. Costs listed reflect the actual fee charged to us by Canada Post.

At the present moment, we ship to Canada, USA and selected international destinations.

US/International Buyers - Please Note: If applicable Duties are your responsibilities. Import duties and brokerage fees are not included in the item price or shipping charges.

We do not ship to PO Boxes or APOs/FPOs.

We do not offer local pick-up.

Shipping the same day available if we receive your cleared PayPal payment before 5pm (Eastern time).

 

Returns

Although rare, some items can be defective. Each item is inspected prior to shipping to avoid inconvenience and disappointment to our customers. However, please inspect your item immediately upon receipt. You may return any defective merchandise for an immediate exchange or store credit. We will exchange the product for the same product or refund it within the 14 days return policy.

Customer pays all shipping charges for returns. Any refunds issued will have the PayPal fees deducted from the total refund amount.

Items listed as Used or Refurbished are sold as-is and cannot be returned.

Any item that is returned outside of our return policy may not be eligible for exchange/refund.

Please contact us via email to request an exchange. All returns must be in original packaging.

 

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